scriptpro
{
"model": "string",
"serial": "string",
"contactFirstName": "string",
"contactLastName": "string",
"address1": "string",
"address2": "string",
"address3": "string",
"city": "string",
"state": "string",
"zip": "string",
"country": "string",
"contactPhone": "string",
"contactExtension": "string",
"contactTitle": "string",
"companyName": "string",
"transmissionPurpose" "string",
"callId": "string",
"customerGroupName": "string",
"customerTicketId": "string",
"customerNumber": "string",
"problemSummary": "string",
"problemDetails": "string",
"callType": "string",
"sender": "string",
"requestCreationDate": "string",
"requestDispatchStamp": "string",
"messageBatchId": "string",
"lineId": "string",
"contractId": "string",
"fileName": "string",
"status": "string",
"manufacturer": "string",
"IdentificationNumber": "string",
"serviceSiteName": "string",
"serviceSitePhone": "string",
"ticketId": "string",
"timestampOfRequestedEta": "string",
"timestampAtArrival": "string",
"timestampAtCompletion": "string",
"employeeApproving": "string",
"rmaReturnTrackingNumber": "string",
"serviceAssessment": "string",
"timestampCallAssigned": "string",
"lockerId": "string",
"lockerName": "string",
"hostLocationName": "string",
"customerLocation": "string",
"deviceLocation": "string",
"litigationHold": "string",
"serviceLocationCode": "string",
"ticketNotes": "string",
"ticketTechName": "string",
"ticketFirstName": "string",
"ticketLastName": "string",
"ticketCustomerNumber": "string",
"ticketCustomerName": "string",
"ticketCustomerLocation": "string",
"ticketCreated": "string",
"ticketUpdated": "string",
"ticketCompleted": "string",
"ticketUpdateCount": "string",
"ticketCauseCode": "string",
"ticketErrorMsg": "string",
"subType": "string",
"requestedOrders": [
{
"orderType": "string",
"orderNumber": "string",
"requestedShipments": [
{
"carrierShipVia": "string",
"trackingNumber": "string"
}
],
"requestedLineItems": [
{
"lineNumber": "string",
"part": "string",
"description": "string",
"quantity": "string",
"serialLineItem": "string"
}
]
}
]
}
Note: Required items are marked in red.
Amazon
{
"model": "string",
"serial": "string",
"contactFirstName": "string",
"contactLastName": "string",
"address1": "string",
"address2": "string",
"address3": "string",
"city": "string",
"state": "string",
"zip": "string",
"country": "string",
"contactPhone": "string",
"contactExtension": "string",
"contactTitle": "string",
"companyName": "string",
"transmissionPurpose": "string",
"callId": "string",
"customerGroupName": "string",
"customerTicketId": "string",
"customerNumber": "string",
"problemSummary": "string",
"problemDetails": "string",
"callType": "string",
"sender": "string",
"requestCreationDate": "string",
"requestDispatchStamp": "string",
"messageBatchId": "string",
"lineId": "string",
"contractId": "string",
"fileName": "string",
"status": "string",
"manufacturer": "string",
"IdentificationNumber": "string",
"serviceSiteName": "string",
"serviceSitePhone": "string",
"ticketId": "string",
"timestampOfRequestedEta": "string",
"timestampAtArrival": "string",
"timestampAtCompletion": "string",
"employeeApproving": "string",
"rmaReturnTrackingNumber": "string",
"serviceAssessment": "string",
"timestampCallAssigned": "string",
"lockerId": "string",
"lockerName": "string",
"hostLocationName": "string",
"customerLocation": "string",
"deviceLocation": "string",
"litigationHold": "string",
"serviceLocationCode": "string",
"ticketNotes": "string",
"ticketTechName": "string",
"ticketFirstName": "string",
"ticketLastName": "string",
"ticketCustomerNumber": "string",
"ticketCustomerName": "string",
"ticketCreated": "string",
"ticketUpdated": "string",
"ticketCompleted": "string",
"ticketUpdateCount": "string",
"ticketCauseCode": "string",
"ticketErrorMsg": "string",
"subType": "string",
"requestedOrders": null
}
Note: Required items are marked in red.
Fujitsu
{
"model": "string",
"serial": "string",
"contactFirstName": "string",
"contactLastName": "string",
"address1": "string",
"address2": "string",
"address3": "string",
"city": "string",
"state": "string",
"zip": "string",
"country": "string",
"contactPhone": "string",
"contactExtension": "string",
"contactTitle": "string",
"companyName": "string",
"transmissionPurpose": "string",
"callId" "string",
"customerGroupName": "string",
"customerTicketId": "string",
"customerNumber": "string",
"problemSummary": "string",
"problemDetails": "string",
"callType": "string",
"sender": "string",
"requestCreationDate": "string",
"requestDispatchStamp": "string",
"messageBatchId": "string",
"lineId": "string",
"contractId": "string",
"fileName": "string",
"status": "string",
"manufacturer": "string",
"IdentificationNumber": "string",
"serviceSiteName": "string",
"serviceSitePhone": "string",
"ticketId": "string",
"timestampOfRequestedEta": "string",
"timestampAtArrival": "string",
"timestampAtCompletion": "string",
"employeeApproving": "string",
"rmaReturnTrackingNumber": "string",
"serviceAssessment": "string",
"timestampCallAssigned": "string",
"lockerId": "string",
"lockerName": "string",
"hostLocationName": "string",
"customerLocation": "string",
"deviceLocation": "string",
"litigationHold": "string",
"serviceLocationCode": "string",
"ticketNotes": "string",
"ticketTechName": "string",
"ticketFirstName": "string",
"ticketLastName": "string",
"ticketCustomerNumber": "string",
"ticketCustomerName": "string",
"ticketCreated": "string",
"ticketUpdated": "string",
"ticketCompleted": "string",
"ticketUpdateCount": "string",
"ticketCauseCode": "string",
"ticketErrorMsg": "string",
"subType": "serviceapi",
"requestedOrders": null
}
Note: Required items are marked in red.
Keybank
{
"model": "string",
"serial": "string",
"contactFirstName": "string",
"contactLastName": "string",
"address1": "string",
"address2": "string",
"address3": "string",
"city": "string",
"state": "string",
"zip": "string",
"country": "string",
"contactPhone": "string",
"contactExtension": "string",
"contactTitle": "string",
"companyName": "string",
"transmissionPurpose": "string",
"callId": "string",
"customerGroupName": "string",
"customerTicketId": "string",
"customerNumber": "string",
"problemSummary": "string",
"problemDetails": "string",
"callType": "string",
"sender": "string",
"requestCreationDate": "string",
"requestDispatchStamp": "string",
"messageBatchId": "string",
"lineId": "string",
"contractId": "string",
"fileName": "string",
"status": "string",
"manufacturer": "string",
"IdentificationNumber": "string",
"serviceSiteName": "string",
"serviceSitePhone": "string",
"ticketId": "string",
"timestampOfRequestedEta": "string",
"timestampAtArrival": "string",
"timestampAtCompletion": "string",
"employeeApproving": "string",
"rmaReturnTrackingNumber": "string",
"serviceAssessment": "string",
"timestampCallAssigned": "string",
"lockerId": "string",
"lockerName": "string",
"hostLocationName": "string",
"customerLocation": "string",
"deviceLocation": "string",
"litigationHold": "string",
"serviceLocationCode": "string",
"ticketNotes": "string",
"ticketTechName": "string",
"ticketFirstName": "string",
"ticketLastName": "string",
"ticketCustomerNumber": "string",
"ticketCustomerName": "string",
"ticketCreated": "string",
"ticketUpdated": "string",
"ticketCompleted": "string",
"ticketUpdateCount": "string",
"ticketCauseCode": "string",
"ticketErrorMsg": "string",
"subType": "string",
"requestedOrders": null
}
Note: Required items are marked in red.
Arca & Xerox
Note: The build type should be either Arca or Xerox
{
"model": "string",
"serial": "string",
"contactFirstName": "string",
"contactLastName": "string",
"address1": "string",
"address2": "string",
"address3": "string",
"city": "string",
"state": "string",
"zip": "string",
"country": "string",
"contactPhone": "string",
"contactExtension": "string",
"contactTitle": "string",
"companyName": "string",
"transmissionPurpose": "string",
"callId": "string",
"customerGroupName": "string",
customerTicketId": "string",
"customerNumber": "string",
"problemSummary": "string",
"problemDetails": "string",
"callType": "string",
"sender": "string",
"requestCreationDate": "string",
"requestDispatchStamp": "string",
"messageBatchId": "string",
"lineId": "string",
"contractId": "string",
"fileName": "string",
"status": "string",
"manufacturer": "string",
"IdentificationNumber": "string",
"serviceSiteName": "string",
"serviceSitePhone": "string",
"ticketId": "string",
"timestampOfRequestedEta": "string",
"timestampAtArrival": "string",
"timestampAtCompletion": "string",
"employeeApproving": "string",
"rmaReturnTrackingNumber": "string",
"serviceAssessment": "string",
"timestampCallAssigned": "string",
"lockerId": "string",
"lockerName": "string",
"hostLocationName": "string",
"customerLocation": "string",
"deviceLocation": "string",
"litigationHold": "string",
"serviceLocationCode": "string",
"ticketNotes": "string",
"ticketTechName": "string",
"ticketFirstName": "string",
"ticketLastName": "string",
"ticketCustomerNumber": "string",
"ticketCustomerName": "string",
"ticketCreated": "string",
"ticketUpdated": "string",
"ticketCompleted": "string",
"ticketUpdateCount": "string",
"ticketCauseCode": "string",
"ticketErrorMsg": "string",
"subType": "string",
"requestedOrders": null
}
Note: Required items are marked in red.
Staples
{
"model": "string",
"serial": "string",
"contactFirstName": "string",
"contactLastName": "string",
"address1": "string",
"address2": "string",
"address3": "string",
"city": "string",
"state": "string",
"zip": "string",
"country": "string",
"contactPhone": "string",
"contactExtension": "string",
"contactTitle": "string",
"companyName": "string",
"transmissionPurpose": "string",
"callId": "string",
"customerGroupName": "string",
"customerTicketId": "string",
"customerNumber": "string",
"problemSummary": "string",
"problemDetails": "string",
"callType": "string",
"sender": "string",
"requestCreationDate": "string",
"requestDispatchStamp": "string",
"messageBatchId": "string",
"lineId": "string",
"contractId": "string",
"fileName": "string",
"status": "string",
"manufacturer": "string",
"IdentificationNumber": "string",
"serviceSiteName": "string",
"serviceSitePhone": "string",
"ticketId": "string",
"timestampOfRequestedEta": "string",
"timestampAtArrival": "string",
"timestampAtCompletion": "string",
"employeeApproving": "string",
"rmaReturnTrackingNumber": "string",
"serviceAssessment": "string",
"timestampCallAssigned": "string",
"lockerId": "string",
"lockerName": "string",
"hostLocationName": "string",
"customerLocation": "string",
"deviceLocation": "string",
"litigationHold": "string",
"serviceLocationCode": "string",
"ticketNotes": "string",
"ticketTechName": "string",
"ticketFirstName": "string",
"ticketLastName": "string",
"ticketCustomerNumber": "string",
"ticketCustomerName": "string",
"ticketCreated": "string",
"ticketUpdated": "string",
"ticketCompleted": "string",
"ticketUpdateCount": "string",
"ticketCauseCode": "string",
"ticketErrorMsg": "string",
"subType": "string",
"requestedOrders": null
}
Note: Required items are marked in red.